What People Are Saying

Sandra M.

June 3, 2024

“Our driver, John, was very pleasant, helpful and professional. He was at the airport as scheduled (early in fact) and exactly where pickup had been indicated, and drove with care to get us home even a little ahead of schedule. We had been away on international travel since May 5 and were so ready to get home. Traveling can be hard and LONG so having such a pleasant end to our journey was greatly appreciated. Thanks, John!”

Krishna V.

May 28, 2024

“The driver was super friendly and helpful. He announced when we were about to reach the destination. He helped store the bags and get them out. Apart from that the customer service from Alyvia was super prompt, insightful and friendly. They helped me re-schedule the bus twice. Overall, I loved the service. 10/10 would recommend to others!”

Jane H.

May 25, 2024

“Jamie was great, very professional and personable.”

Alana C.

May 25, 2024

“Mark was the best driver. We had some pretty good rainfall while driving but I felt totally safe and at ease. Mark was a great driver and an event better host. Made me feel at home and in good hands!”

James E.

May 23, 2024

“The driver on our trip from ORD to PMU at 5:00 6/5 was great. He was friendly, positive, informative, and he got us back to Lafayette safely and more or less as scheduled, give the amount of construction and heavy traffic.”

Dorothy B.

May 23, 2024

“The ride was safe, timely and comfortable. What more could you want?”

Juana D.

May 22, 2024

“Everyone was so very helpful. All the customer service reps that responded to my emails, to the driver of my shuttle that waited for my delayed flight. It was an amazing gift at the end of a long day.”

Peter W.

May 20, 2024

“Everything went very smoothly. Drew was an excellent driver. ”

Gayla M.

May 18, 2024

“My first experience with Reindeer shuttle was fabulous. My flight was delayed by 1-1/2 hours, so I missed my first shuttle booking, but was able to catch the next one, which was after regular office hours. I was able to get an email response back in a short time as I waited for my luggage to arrive at the carousel. The driver was in touch (Mark.?) with his office and we were on our way on schedule. I will want to ride “Dasher” the van in the future as well! Thank you!”

Pauline L.

May 16, 2024

“Nate was awesome. He explained the ride and drop off details. The ride was comfortable and safe.”

Magnolia S.

May 14, 2024

“I love the driver – he was very helpful and answered my questions in a very friendly manner. The weather made the ride a bit bumpy and the driver did its best to manage the drive. I also appreciate that there are no more stops and that the bus had a toilet. Thumbs up, Reindeer!”